Remote Customer Service Representative (English & Bilingual Spanish) – New Jersey

Posted: 07/26/2026

Pay: $18/hr (English) | $19/hr (Bilingual English/Spanish)
Location: Fully Remote (Must reside in New Jersey) This position is Bring Your Own Device (BYOD)
Position Overview
Join the MAXIMUS NJ State-Based Exchange team supporting New Jersey residents with Marketplace health insurance enrollment. Representatives provide inbound customer support, process applications, update accounts, and assist consumers with health coverage questions.
Requirements
  • High school diploma or GED

  • Minimum 6 months of customer service or call center experience

  • Strong computer, data entry, and communication skills

  • Bilingual English/Spanish candidates encouraged to apply

Training
  • Monday–Friday, 8:00 AM–4:30 PM ET for 3 weeks
  • Camera required during training and nesting
  • No time off permitted during training or nesting
Schedule
  • Full-time, shifts assigned within operating hours (Open Enrollment may include evenings and weekends)
  • Applicants must be flexible with scheduling
Work From Home Requirements
  • Private, quiet workspace free from distractions
  • Personal computer must meet security requirements, including installation of required security software
Apply today to join a team dedicated to helping New Jersey residents access affordable healthcare coverage!