Remote Customer Service Representative (English & Bilingual Spanish) – New Jersey
Pay: $18/hr (English) | $19/hr (Bilingual English/Spanish)
Location: Fully Remote (Must reside in New Jersey) This position is Bring Your Own Device (BYOD)
Location: Fully Remote (Must reside in New Jersey) This position is Bring Your Own Device (BYOD)
Position Overview
Join the MAXIMUS NJ State-Based Exchange team supporting New Jersey residents with Marketplace health insurance enrollment. Representatives provide inbound customer support, process applications, update accounts, and assist consumers with health coverage questions.
Join the MAXIMUS NJ State-Based Exchange team supporting New Jersey residents with Marketplace health insurance enrollment. Representatives provide inbound customer support, process applications, update accounts, and assist consumers with health coverage questions.
Requirements
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High school diploma or GED
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Minimum 6 months of customer service or call center experience
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Strong computer, data entry, and communication skills
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Bilingual English/Spanish candidates encouraged to apply
Training
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Monday–Friday, 8:00 AM–4:30 PM ET for 3 weeks
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Camera required during training and nesting
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No time off permitted during training or nesting
Schedule
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Full-time, shifts assigned within operating hours (Open Enrollment may include evenings and weekends)
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Applicants must be flexible with scheduling
Work From Home Requirements
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Private, quiet workspace free from distractions
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Personal computer must meet security requirements, including installation of required security software
Apply today to join a team dedicated to helping New Jersey residents access affordable healthcare coverage!