About Course:

Moving into a position of authority means meeting new challenges, taking on new responsibilities, and mastering new skills. It may also mean learning to manage across cultural and language differences. New Managers can often be overwhelmed by new responsibilities and anxious about the transition from “coworker” to “boss.”

Workers who have recently become supervisors often worry about the way others will react to their new supervisor status … have concerns about keeping up with a tougher workload … and wonder how to handle the new tasks they will be faced with: hiring, disciplinary action, managing change, even firing.

A program to ease the transition …
This supervisory training course was specifically designed to address the needs of anyone who is new to managing others, with a special focus on those managing in a multicultural workplace. The content of this course will provide a powerful new set of skills, strategies, and techniques for dealing with the issues you will encounter as you take on your new position and move forward in your career.

You will find out how to relate well to former peers who are now your subordinates, and you’ll learn the communication skills that will help you handle these changing relationships in a way that’s comfortable for everyone. You’ll discover secrets for motivating and encouraging people to do their “personal best” for you, and find out how to discipline firmly and fairly, without creating resentment. This supervisory training will show you how to positively influence the behavior of your workers.

In this workshop you’ll learn:

How to communicate more effectively as a new supervisor
When to be flexible, and when to stand firm
How to build trust and gain respect
Strategies for motivating others to achieve results
The truth about discipline — how to handle uncomfortable situations
What every new supervisor and manager should know about hiring and firing
Time management skills that really work
And much, much more!