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Fraud Investigator

Provident Bank
Job Description

This position will minimize and prevent losses resulting from fraudulent monetary and non-monetary transactions.  The incumbent will work under general supervision and demonstrate sound judgment capability when reviewing and/or investigating potentially fraudulent activity identified via the automated fraud detection system and through observation and other means.  In accordance with Departmental procedures and federal regulations, this position will take proactive measures to prevent losses through any combination of the following: performing investigations, analyzing suspicious account activity, and properly reporting and categorizing activity that has resulted in losses and/or risk for loss.  The incumbent also rely upon effective relationships with Legal Department and representatives from various lines of business, outside financial-institutions, and law enforcement agencies.

Incumbent will conduct investigations within a reasonable time period (in accordance with suspicious activity reporting requirements). Performance standards are to meet or exceed individual and team performance targets and to complete investigations including all required reporting of investigative results to Bank Management on a timely basis, and to appropriate law enforcement officials and regulatory agencies within set timeframes.


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